Question 1

Where do my funds go?

Accepted Answer

Directly to your wallet. Smart contracts route every payment from customer to your wallet address. Zateway never holds, touches, or has access to your funds.

Question 2

Which tokens and chains are supported?

Accepted Answer

USDT and USDC on Polygon, Solana, Base, BNB Chain, Arbitrum, and Optimism. Customers can pay from any compatible wallet including MetaMask, Phantom, and WalletConnect.

Question 3

How fast is settlement?

Accepted Answer

Settlement happens as soon as the transaction is confirmed on-chain — typically seconds to a few minutes depending on the chain and network conditions. There is no batching, no holding period, no payout schedule.

Question 4

What does Zateway charge?

Accepted Answer

1% flat fee per transaction, enforced by smart contract. No monthly fees, no setup costs, no withdrawal fees, no hidden charges.

Question 5

Can the fee ever increase?

Accepted Answer

No. The fee is enforced by an immutable smart contract. It cannot be changed, by us or anyone else.

Question 6

Is there a sandbox for testing?

Accepted Answer

Yes. Every account includes a full sandbox mode so you can test the entire payment flow — creation, checkout, webhook delivery — without real funds.

Question 7

Do I need to KYC?

Accepted Answer

Basic verification may be required for higher transaction volumes. You can sign up and explore the dashboard immediately, but KYC verification ensures full access to all features.

Question 8

How do I integrate Zateway?

Accepted Answer

Three ways: no-code payment links from the dashboard, REST API for custom integrations, or Shopify/WooCommerce plugins. Most developers ship in under an hour.

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